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Intrusion detection F.A.Q.

How to set addresses to devices on a serial line?

Addresses are set by using dip switches on devices board.

Dips position corresponding to a specific address will vary according to the units type and can be copied from BROWSERONE.

BROWSERONE menu pages name is that of PREGIO units and may be different for other units.

Unit zones are devided into "zone groups" and to each group is assigned a different address.

For example, a RIVER concentrator has 8 zones: the first "zone group" has the first 8 unit addresses, the second group the following 8, and so on.

A RIVER concentrator can be assigned to a single zone group so the first/second/third... RIVER memory position will be automatically assigned to the first/second/third… zone of such zone group.

  • Open BROWSERONE.
  • Load the module corresponding to the unit in use.
  • Select Zones page.
  • Select Cable Devices menu.

Each table row corresponds to a unit zone.

  • Select a row corresponding to the zone chosen.
  • Select "River Rf", "Wired concentrator" or "Sensor 485" in Zone Type.
  • For "Wired concentrator", select the number of device zones properly.

On the table, a cross indicates which addresses are assigned to the same group of the selected address.

For example, zone 13 of this unit is assigned to zone 1 of the 4-zone device on the 4th zone group:

Browserone groups screenshot

You can clearly see the partition in zone groups: all zones of the same group feature the same dip switches setup in "Device type" area.

For example, if the first free zone of a unit model is 17, groups for RIVER devices (8 zones) will be as follows:

  • group 1: zones 17 to 24
  • group 2: zones 25 to 32
  • group 3: zones 33 to 40
  • ...

On the same unit, groups for RIVERNANO devices (4 zones) will be:

  • group 1: zones 17 to 20
  • group 2: zones 21 to 24
  • group 3: zones 25 to 28
  • ...

It is possible to connect to the same unit a RIVERNANO device with address corresponding to group 2 (21-24) and a RIVER device with address corresponding to group 2 (25-32) since the two do not overlap.

  • Open devices case.
  • Identify dip switches dedicated to address selection.
    • Select zone group to which assign the device to.
    • In BROWSERONE, select any of the zones in the group chosen in order to view the dip switches setup corresponding to such group.
    • Set dip switches as indicated in BROWSERONE window.

What to do in case of "system test" fault and why does the anomaly LED blink?

Why does the anomaly LED blink?

The anomaly LED blinks to signal any system anomaly. A fixed light (that can be disabled by the installer) means that the control unit is working properly.

  • Enter the user menu of the control unit.
  • Go to Anomalies Status for a list of all active anomalies.
  • You will find all anomaly descriptions in the relevant user manual.

At regular intervals, the control unit creates an anomaly called "Execute system test".

When to use the system test

The system test is to be used when the installation is finished and, after that, at regular intervals, in order to find problems that may not be detected during the unit standard working.

The system test shall be performed at regular intervals in order to reduce the possibility that an undetected problem may prevent the correct working of the system in case of alarm event.

This is the reason why EL.MO. units feature an internal timer able to warn users when the test is necessary. The interval between a test warning and the following one may be adjusted, max 12 months, but cannot be disabled.

How to perform a system test

  • Enter the user menu or the installer menu.
  • Go to System Test and start all tests in the same order they are presented.
  • You will find all tests description in the relevant user or programming manuals.
ETR HERCOLA NET832 PREGIO500 PREGIO1000 PREGIO1000BM PREGIO2000 TITANIA TITANIAPLUS VIBASIC VICOMPACT VICOMPACT2K VIDOMO VIDOMO2K VILLEGGIO VILLEGGIO NG‑TRX

What is an Ultrabus serial line and how to connect it?

Ultrabus serial line, former "RS‑485" serial line, allows the communication between the unit and compatible devices without limiting the communication only to alarm and fault conditions ensured by traditional wired connections.

For example, it will be possible to setup the device or update device firmware directly using unit configuration software, without the need to go to the device to adjust jumpers or dip switches position.

Devices connection to Ultrabus line

A device that can be connecte to the Ultrabus line (included the unit) has four terminals, usually with "RS‑485" or "ULTRABUS" printed.

  • Starting from one line end, connect each terminal with the corresponding terminal of the following device.
  • On the first and last device, connect a 680 Ω end-of-line resistance between terminals A and B.
  • Connect unit GND terminal with cables shield.

RS 485

Max length of the line is 1 km.

"Y" connection

The procedure described above allows to create a serial line without branches.

It is also possible to create one branch or more by connecting, for example, a device four terminals to the corresponding teminals of 3/4 different devices.

RS 485 ramificazioni

The number of branches that can be created is virtually endless but the total length of the branches must be max 1 km.

Connect end-of-line resistances only to the last device of the two longer branches.

Line extension

RPX485 repeater modules can be used to extend line length further.

The module connects to a Ultrabus line like any other compatible device and has a second terminals set to which a separated Ultrabus serial line can be connected.

Such serial line has the same features as the main one:

  • Supports Y connections.
  • The sum of branches length cannot be longer than 1 km.
  • RPX485 device shall be connected to one of the two longer branches.

Connect RPX485 repeater to a Ultrabus serial line to which has been connected...

  • the control unit, or
  • a repeater complying with the previous point (such setup is not available for ETR units with firmware 1.7 or below).
ETR100M ETR G2 NET PREGIO500 PREGIO1000 PREGIO1000BM PREGIO2000 TITANIAPLUS VIDOMO VIDOMO2K VILLEGGIO VILLEGGIO NG‑TRX RS‑485 RS485 ULTRABUS

How to set RIVERRF to NET4, NET432, ET4, ET4PLUS units, TITANIA series units with FW v.4.x or below, ETR units or ETR G2 units?

Concentrator address setup

For such procedure, it is required only a PC equipped with BROWSERONE software and the unit proper compatible module.

BROWSERONE menu pages name is that of PREGIO units and may differ for other units.

Unit zones are devided into "zone groups" each with 8 zones.

A RIVERRF concentrator can be assigned to a single zone group so the first/second/third... RIVERRF memory position will be automatically assigned to the first/second/third… zone of such zone group.

  • Enter BROWSERONE.
  • Load the module corresponding to the unit in use.
  • Select Zones page.
  • Select "Radio Devices" menu.
  • Check "Connected" option for zones in zone group assigned to RIVERRF and select "River Rf" as zone type.
  • Write configuration to the unit.

Each table row corresponds to a unit zone.

When selecting table rows, you can clearly see the partition in zone groups: all zones of the same group feature the same dip switches setup in "Device setup" area.

For example, if the first free zone is number 1, zone groups will be as follows:

  • group 1: zones 01 to 08
  • group 2: zones 09 to 16
  • group 3: zones 17 to 24
  • ...
  • Open RIVERRF case.
  • Identify the 8-dip switch dedicated to address selection.
    • Select zone group to which assign RIVERRF to.
    • In BROWSERONE, select any of the zones in the group chosen in order to view the dip switches setup corresponding to such group.
    • Set RIVERRF dip switches as indicated in BROWSERONE window.
  • Identify the 4-dip switch dedicated to functions selection.
    • Set all dip switches to OFF.

How to acquire radio devices

To acquire radio devices use SEL button on RIVERRF board.

  • Such operations do not affect unit setup, therefore you can perform them also before system installation by connecting RIVERRF device to any 12V power line.
  • If you are already working on the system, it is advisable to connect RIVERRF to the serial line nearby the unit temporarily for an easier operating mode.

All the radio devices to be memorized shall be available and properly powered (they must be able to send fault and alarm signals).

  • Open RIVERRF and connect it to a 12 V power line.
  • Identify the 4-dip switch dedicated to functions selection.
  • Set dip switch 2 to ON (for NET4, NET432, ET4, ET4PLUS, TITANIA and ETR series units), to OFF (for ETR G2 serie units).
  • Set dip switch 1 to ON (setup).
  • Press SEL/SPEC button to switch to the next setup mode, LEDs A, C and S will light on to indicate the following conditions:
    • acquisition (LED A)
    • deletion (LED C)
    • supervision (LED S)
    • supervision interval (LED A+S)

During setup, LEDs 1 to 6 (1 to 8 for ETR G2) indicate whether the 6 (8) memory positions are free or busy or whether the detector can be supervised.

  • LED OFF: free position / supervision available for the detector
  • LED fixed ON: busy position / supervision not available for the detector

The indication is different for the position currently selected

  • Slow blinking:supervision available for the detector
  • Fast blinking: busy position / supervision not available for the detector
Devices acquisition modes
  • Press and hold SEL button for 2 secs until it beeps. LED A will blink slowly.
  • Press SEL button repeatedly to find the desired memory position.
  • Press and hold SEL button for 2 secs until it beeps. LED of selected position will blink quickly.
  • Activate readio device to memorize. RIVERRF will beep to confirm.
  • Press SEL button repeatedly to browse all available positions and select the next operating mode.
Deletion modes
  • Press and hold SEL button for 2 secs until it beeps. LED C will blink slowly. (If all positions are available, you will hear an error beep.)
  • Press SEL button repeatedly to find the desired memory position.
  • Press and hold SEL button for 2 secs until it beeps. LED of selected position will blink slowly.
  • Press SEL button repeatedly to browse all available positions and select the next operating mode.
Supervision mode
  • Press and hold SEL button for 2 secs until it beeps. LED S will blink slowly.
  • Press SEL button repeatedly to find the desired memory position.
  • Press and hold SEL button for 2 secs until it beeps. If the detector was supervised, it will no longer be, and vice versa. LED blinking speed will vary accordingly.
  • Press SEL button repeatedly to browse all available positions and select the next operating mode.
Definition of supervision time intervals
  • Press and hold SEL button for 2 secs until it beeps. LEDs A and S will blink slowly.
  • Press SEL button repeatedly to select one of the following intervals that will be indicated by LEDs 1 to 8 lighting on.
    • 0: no supervision
    • 1: 30 minutes (compliant with EN50131 standard, requires 4th series detectors and remote controls or above)
    • 2: 90 minutes (compliant with CEI 79‑16)
    • 3: 3 hours
    • 4: 12 hours
  • Press and hold SEL button for 2 secs until it beeps, then save the data.

Unit setup

For such procedure, it is required only a PC equipped with BROWSERONE software and the unit proper compatible module. To load unit setup, connect the unit to the PC.

Perform all operations while the unit is connected to the PC and the concentrators are connected to the unit in order to automate some steps.

BROWSERONE menu pages name is that of ETR100 units and may be different for other units.

  • Enter BROWSERONE.
  • Load the module corresponding to the unit in use.
  • Select Zones page.
  • Select Radio Devices / Concentrators menu.
  • Select a zone (a table row) and set "Zone Type" to:
    • "8-Zone concentrator" for ET4, ET4PLUS, NET4, NET432, TITANIA series with FW v.4.x or below and ETR series
    • "River Rf" for ETR G2 series
  • Set supervision time interval:
    • Disabled: no supervision
    • 30 minutes (compliant with EN50131 standars, requires 4th series detectors and remote controls or above)
    • 90 minutes (compliant with CEI 79‑16)
    • 3 hours
    • 12 hours
  • If the radio device is a remote control, select Zone tab then check "Key" option.
ET4 ET4PLUS ETR ETR G2 NET4 NET432 RIVERRF TITANIA

How to setup RIVERRF for the latest units?

Concentrator address setup

For such procedure, it is required only a PC equipped with BROWSERONE software and the unit proper compatible module.

BROWSERONE menu pages name is that of PREGIO units and may be different for other units

Unit zones are devided into "zone groups" each with 8 zones

A RIVER concentrator can be assigned to a single zone group so the first/second/third... RIVER memory position will be automatically assigned to the first/second/third… zone of such zone group

  • Enter BROWSERONE.
  • Load the module corresponding to the unit in use.
  • Select Zones page.
  • Select "Radio Devices" menu.

Each table row corresponds to a unit zone.

When selecting table rows, you can clearly see the partition in zone groups: all zones of the same group feature the same dip switches setup in "Device setup" area.

For example, if the first free zone is number 1, zone groups will be as follows:

  • group 1: zones 01 to 08
  • group 2: zones 09 to 16
  • group 3: zones 17 to 24
  • ...
  • Open RIVERRF case.
  • Identify the 8-dip switch dedicated to address selection.
    • Select zone group to which assign RIVERRF to.
    • In BROWSERONE, select any of the zones in the group chosen in order to view the dip switches setup corresponding to such group.
    • Set RIVERRF dip switches as indicated in BROWSERONE window.
  • Identify the 4-dip switch dedicated to functions selection.
    • Set all dip switches to OFF.

How to learn radio devices

For the learning procedure, connect RIVERRF to a unit equipped with a keypad and use only keypad menu.

  • Such operations do not affect unit setup, therefore you can perform them also before system installation by connecting RIVERRF device to any compatible unit equipped with a keypad properly set.
  • Such operations can be performed also after system installation, when RIVERRF is installed in its final position, since it is not necessary to adjust RIVERRF internal components.

All the radio devices to be memorized shall be available and properly powered (they must be able to send fault and alarm signals).

Keypads menu is that of PREGIO units and may differ for other units.

  • Enter setup menu.
  • Go to "Learn Radio Detectors" menu.
  • Select OK to enter the menu.
  • Use arrow keys to go to the zone desired, or enter the zone number directly.
  • Select OK to enter desired zone setup mode.
  • If the zone is already set, press 1 to cancel the memorized zone (press STOP to go back to zone selection menu).
  • If the zone is free, press OK to start learning a new detector for that zone.
  • Press 2 to learn detectors compatible with RIVERRF device. "ACTIV. DETECTOR" message will display.
  • Make the detector transmit an event (normally by pressing and releasing tamper button: see the relevant manual). Wait for the confirmation or error beep sound.
  • Press Stop to exit setup mode.
  • Press Yes to save configuration, No to cancel changes made.

Control unit setup

For such procedure, it is required only a PC equipped with BROWSERONE software and the unit proper compatible module. To load unit setup, connect the unit to the PC.

Perform all operations while the unit is connected to the PC and the concentrators are connected to the unit in order to automate some steps.

BROWSERONE menu pages name is that of PREGIO units and may be different for other units.

  • Enter BROWSERONE.
  • Load the module corresponding to the unit in use.
  • Select Zones page.
  • Select Radio Devices / Concentrators menu.
  • Select a zone (a table row) and set "Zone Type" to "River Rf"
  • Set supervision time interval:
    • Disabled: no supervision
    • 30 minutes (compliant with EN50131 standard, requires 4th series detectors and remote controls or above)
    • 90 minutes (compliant with CEI 79‑16)
    • 3 hours
    • 12 hours
  • If the radio device is a remote control, set the associated user.
RIVERRF TITANIA VIBASIC VICOMPACT VICOMPACT2K VIDOMO VIDOMO2K

How to set panic function of remote controls and how does it work?

To activate panic function, press two keys of 4/6‑key ATLANTE remote controls simultaneously (any keys).

The activation of sirens and diallers upon panic alarm requires the use of BROWSERONE configuration software.

Before changing setup parameters, connect BROWSERONE to the unit and read the current setup.

For the sirens to activate upon panic alarms:

  • Go to System options page.
  • Select Siren and Buzzer tab.
  • Select Panic alarm to general alarm relay option.

For the telephone dialler to activate upon panic alarms:

  • Go to Telephone dialler page.
  • Select Voice/digital dialler tab.
  • Select Panic alarm event on the grid.
  • In column Associated message, select the message to send.
  • In column Voice phone numbers activation, select the numbers to call.
ATLANTE6 ATLANTE4PLUS ATLANTE2K ATLANTEMULTI2K

How to silence remote control internal buzzer?

Remote controls based on NG‑TRX technology feature an internal buzzer signalling errors and signals reception.

To disable the buzzer completely or only for signals reception, modify the relevant option on users page, NG‑TRX Radio Devices menu, Buzzer Activation area.

ATLANTE2K ATLANTEMULTI2K

How to read sectors status signals on readers and available setups?

If the unit built-in keyap has not been set as system keypad, it will be possible to view sectors arming status on readers too.

To modify the setup use BROWSERONE and enable "Display partial arming on reader" and "Display armed sectors on reader" options.

Red LED indicating unit arming status will blink once to indicate sector 1 arming, twice to indicate sector 2 arming, etc.

For example, if sectors 2 and 4 are armed, it will blink two times, then four times, then two times again, then four times again, etc.

If a Max Security arming is performed, such information will not be available.

I66 I8

How to fix an error occurred during e‑Connect registration?

Error 1: DNS resolution error or connection opening error.

  • For GPR connection only: check the APN for the Internet access, verify the SIM card contract includes data traffic, check SIM balance.
  • For Ethernet connection only: if it is not used a static IP, verify DNS server parameters, check IP addresses of DNS servers on unit "Network parameters" menu.
  • For Ethernet connection only: if using a static IP, verify gateway settings for the Internet access, check the gateway IP address on unit "Network parameters" menu.

Error 2: connection opening error.

  • For GPR connection only: check the APN for the Internet access, verify the SIM card contract includes data traffic, check SIM balance.
  • For Ethernet connection only: if using a static IP, verify gateway settings for the Internet access, check the gateway IP address on unit "Network parameters" menu.
  • For Ethernet connection only: verify port 15000 is open for the proxy/firewall.
  • Check e‑Connect server working: connect to web interface https://connect.elmospa.com

Error 3: data exchange error with e‑Connect server.

  • For GPR connection only: check the APN for the Internet access, verify the SIM card contract includes data traffic, check SIM balance.
  • Check e‑Connect server working: connect to web interface https://connect.elmospa.com

Error 4: invalid registration code.

  • Generate a new registration code and repeat the procedure using the new code.
e‑Connect
 

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